Performs all duties that are the responsibility of a Patient Service Coordinator I Performs all check in and out functions, as outlined by the MGH/MGPO Front Desk Standards of Operations. Provides support and information to providers to problem solve and manage complex administrative patient issues Performs the daily management of encounter form processing and reconcileme

What does a Patient Family Relations Specialist do? The mission of the Center for Patients and Families is to serve as a liaison between patients, families, and the organization in acknowledging and responding to concerns and requests in a compassionate supportive manner. The Patient Family Relations Specialist is essential to accomplishing this mission and is responsible

Performs all duties that are the responsibility of a Patient Service Coordinator I Performs all check in and out functions, as outlined by the MGH/MGPO Front Desk Standards of Operations. Provides support and information to providers to problem solve and manage complex administrative patient issues Performs the daily management of encounter form processing and reconcileme

Performs all duties that are the responsibility of a Patient Service Coordinator I Performs all check in and out functions, as outlined by the MGH/MGPO Front Desk Standards of Operations. Provides support and information to providers to problem solve and manage complex administrative patient issues Performs the daily management of encounter form processing and reconcileme

Performs all check in and check out functions, as outlined by the MGH/MGPO Front Desk Standards of Operations. Maintains confidentiality and privacy, that are consistent with HIPAA guidelines. Provides support and information to providers to problem solve and manage complex administrative patient issues. Triages and manages complex telephone calls, utilizing courteous cus

1. Provides telephone coverage and in person support of Patient and Family Relations for the needs of patients and loved ones, concerns, or complaints at Mass General. 2. With guidance from the MGH/MEE Sr. Manager, Patient and Family Relations, conducts a timely investigation and response to patient concerns, complaints, grievances, including interviewing staff and review

1. Provides telephone coverage and in person support of Patient and Family Relations for the needs of patients and loved ones, concerns, or complaints at Mass General. 2. With guidance from the MGH/MEE Sr. Manager, Patient and Family Relations, conducts a timely investigation and response to patient concerns, complaints, grievances, including interviewing staff and review

Receive and respond to telephone calls and referrals regarding urgent and routine behavioral health services. Registers, screens, and completes insurance checks for individuals seeking services at CHL. Performs telephonic interventions which include, but are not limited to, crisis support and de escalation of individuals in Crisis For urgent and emergent services, assist

Under the general direction of the Senior Manager of Admitting Services, the incumbent will assist in managing hospital capacity operations within the MGH Capacity Coordination Center. They will act as a liaison between attending and resident physicians, nursing staff, and administrative staff to ensure timely and clinically appropriate placement of patients following hos

Front Desk Responsibilities (75%) The PSC II is responsible for greeting patients as they arrive for appointments as well as completing patient check in and check out processes in a timely manner. Specific tasks include Check In Verifies patient identity upon patient initial check in by using two patient identifiers Ensures registration is updated as needed. Checks in pat

Performs all duties that are the responsibility of a Patient Service Coordinator I Performs all check in and out functions, as outlined by the MGH/MGPO Front Desk Standards of Operations. Provides support and information to providers to problem solve and manage complex administrative patient issues Performs the daily management of encounter form processing and reconcileme

May include duties and responsibilities of the Clerk, Office Assistant and Administrative Staff Assistant, Level I. Maintains the Interventional Radiology Patient Schedule. Duties include Scheduling, rescheduling, and cancelling all procedures in Interventional Radiology through Epic. Manage Procedure slots to include holding, blocking, and unblocking the schedule. Unders

Acts as primary point of contact for international oncology patients, families/escorts, and other external entities, ensuring seamless coordination of patient care and operations and departmental business needs are met by liaising with various clinical and administrative staff within DF and BWH. Develops and maintains strong professional relationships and communication wi