Customer Experience Introduce and refer customers to the platform through routine interactions. Provide remarkable customer service through all customer interactions, problem resolution, telephone answering, safe deposit, etc. Perform routine customer requests. Must successfully complete Comerica's Teller Training Program. Follow company policies and procedures, regulatio

Marketing Activities Execute the proactive marketing activities for the attraction, retention, and expansion of customers. Complete assigned daily planning activities. Provide effective customer onboarding and engagement by routinely strengthening new customer relationships, introducing new and existing customers to Comerica's product and services, addressing customer que

Customer Experience Introduce and refer customers to the platform through routine interactions Provide remarkable customer service through all customer interactions, problem resolution, telephone answering, safe deposit, etc. Perform routine customer requests. Must successfully complete Comerica's Teller Training Program. Follow company policies and procedures, regulation

Partner with Business Process Owners/Control Owners to document significant in scope processes (both process narratives and process flow diagrams). Perform walkthroughs of significant processes and ensure required COSO documentation is accurate and reflects relevant risk and key controls. Assists with the SOX scoping, identification of risks and controls, and the preparat

Trusted Business Advisor Serve as the primary compliance contact and trusted advisor to Commercial leadership on compliance related matters and evaluate required escalation of those matters to Compliance leadership. Provide guidance and ongoing support to Commercial on managing compliance risks and applying compliance requirements to new products and processes. Assist Com

Trusted Business Advisor Serve as the primary compliance contact and trusted advisor to Retail leadership on compliance related matters and evaluate required escalation of those matters to Compliance leadership. Provide guidance and ongoing support to Retail on managing compliance risks and applying compliance requirements to new products and processes. Assist Retail in i

Legal Processing Service Analyst The Legal Processing Service (LPS) Analyst role will be responsible for the interpretation and coordination of responding to third party legal services including subpoenas and summonses. Position Competencies Successful incumbents possess strong multi tasking skills, customer service orientation and ability to maintain composure during str

Responsible for managing multiple sourcing projects through cross functional collaboration and a disciplined approach to project management that enables consistent execution of the sourcing process. Responsible for supporting the development of supplier/sourcing strategies for handling multiple complex supplier negotiations through cross functional collaboration with Busi

Execute and document audit program tests for financial, operational, and/or integrated audits and express an opinion on the adequacy of the design and operational effectiveness of internal controls. Develop work papers that support test performed and conclusions reached. Analyze root cause of audit issues, develop practical recommendations, and appropriately document and

Program Planning/ Execution Provide expert leadership and oversight in the Operations execution Syndicated Loan Portfolio Work effectively with internal users, external third parties. Build and execute effective Operational readiness plan for this population, including of ensuring communication and updated to member banks and Agent banks as appropriate. Serve as primary p

Marketing Activities Execute the proactive marketing activities for the attraction, retention, and expansion of customers. Complete assigned daily planning activities. Provide effective customer onboarding and engagement by routinely strengthening new customer relationships, introducing new and existing customers to Comerica's product and services, addressing customer que

Marketing Activities Execute the proactive marketing activities for the attraction, retention, and expansion of customers. Complete assigned daily planning activities. Provide effective customer onboarding and engagement by routinely strengthening new customer relationships, introducing new and existing customers to Comerica's product and services, addressing customer que

Program Planning/ Execution Provide expert leadership and oversight in the Operations execution of the Commercial Loan Servicing modernization program. Work effectively with internal users, external third parties. Build and execute effective Operational readiness plan for 2100 + users impacted by the program. Serve as primary point of contact/lead for all Operational effo

Policy, Process, and Procedure Improvement Coordinates the development and updating of all procedures and department process flows. Makes policy recommendations. Provides oversight in ensuring that processes and procedures align with regulatory, policy compliance and control mitigation for the business unit. Coordinate/lead initiatives to ensure that risk mitigation contr

Marketing Activities Execute the proactive marketing activities for the attraction, retention, and expansion of customers. Complete assigned daily planning activities. Provide effective customer onboarding and engagement by routinely strengthening new customer relationships, introducing new and existing customers to Comerica's product and services, addressing customer que