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Mass General Brigham Home Care, an affiliate of Mass General Brigham, is committed to supporting patient care, research, teaching, and service to the community. We place great value on being a diverse, equitable and inclusive organization as we aim to reflect the diversity of the patients we serve. At Mass General Brigham, we believe in equal access to quality care, employment and advancement opportunities encompassing the full spectrum of human diversity: race, gender identity, sexual orientation, ability, religion, ethnicity, national origin and all the other forms of human presence and expression that make us better able to provide innovative and cutting-edge healthcare and research.
Description
Mass General Brigham Home Care serves patients from rehabilitation after illness or injury, to chronic disease management. We are dedicated to providing the highest quality specialized care designed to meet the patients' unique needs with the goal of optimizing independence and quality of life. Our clinicians are highly skilled and able to function both independently and as part of an interdisciplinary team.
We value the uniqueness of our employees who are a reflection of the communities and patients that we serve. Our attractive and comprehensive benefits package is designed to meet the needs of our employees.
This is a fully remote position after 60 days of onsite training.
Job Summary
Review, send and receive physicians' orders. Function collaboratively with billing, medical records, and clinical staff, along with, physician offices to obtain outstanding orders and information. Record information in computer system and generate reports to monitor information. Claim issue inquiries are researched, resolved, and communicated to the Billing Department to expedite the claim payment.
Qualifications
* Minimum 2 years office experience required
* Prior healthcare experience preferred
* Strong computer skills with ability to learn new software
* Ability to work with and maintain sensitive and confidential patient information
* Strong organizational and detail oriented skills
* Excellent verbal, written and electronic communications skills
* Persistence in follow through to get job accomplished
* Excellent customer service skills with a diverse population
PHH is committed to diversity in the workplace which begins with respect and opportunity for all. PHH takes affirmative action to ensure that equal employment opportunity is provided to all persons regardless of race, religious creed, color, national origin, sex, sexual orientation, gender identity, genetic information, age, ancestry, veteran status, disability or any other basis that would be inconsistent with any applicable ordinance or law.