POSITION SUMMARY:

Designs, develops, supports, and maintains the organization's systems infrastructure in a hybrid on-prem/cloud environment. Implementation and design of hardware and software. Analyzes, develops, modifies, tests and maintains the system. Makes updates to system related installation documentation. Makes decisions that are critical in the areas of throughput analysis, problem solving, and server infrastructure planning, with the potential to affect the successful execution of business transactions. Proactively researches and locates necessary tools and processes to identify troublesome trends as they develop. Ensures a stable performance environment for the enterprise systems. Leads complex aspects of a project.

Position: Systems Engineer 3

Department:

Schedule:

ESSENTIAL RESPONSIBILITIES / DUTIES:

Experience in mission-critical enterprise server environments performing server engineering (hardware and software), and designing, planning, and implementing servers and infrastructure using the latest technology. Thorough understanding of distributed systems architecture and comprehensive knowledge of multiple technical disciplines. Excellent technical knowledge and aptitude in the areas of operating systems, clustered resources, applicable software, and troubleshooting techniques. Ability to solve enterprise server issues and to manage the performance and capacity of a LAN/WAN environment. Demonstrated experience in small to large projects in a cross-functional environment. Ability to effectively adapt to rapidly changing technology and apply it to business needs Understanding of the enterprise business and business processes; knowledge of business unit functions and cross-group dependencies/relationships Ability to anticipate user requirements and identify and resolve complex problems with minimal supervision; Ability to assess internal and external communication practices, anticipate future network requirements, and research and analyze emerging technologies.

• Cloud transformation efforts
• Build, configure, and support Windows-based servers in a hybrid environment
• Configure backup and monitoring on all servers as needed.
• Support Microsoft Office 365
• Understanding the Microsoft security patch cycle and apply patches to servers as needed.
• Must be able to work independently with little to no daily supervision, is a team player and open to ideas and learning.
• Be able to modify storage, memory and network settings as appropriate.
• Server performance monitoring.
• Work with users to troubleshoot issues with performance, access and other administrative tasks.
• Able to communicate effectively across the organization.
• Take part in Change Control process.
• Take part in regular on-call rotation.
• Create and Post Documentation.
• 3rd Level end-user support.

(The above statements in this job description are intended to depict the general nature and level of work assigned to the employee(s) in this job. The above is not intended to represent an exhaustive list of accountable duties and responsibilities required).

JOB REQUIREMENTS

EDUCATION:

Bachelor's degree in Computer Science, Engineering, or related discipline; equivalent experience acceptable.

CERTIFICATES, LICENSES, REGISTRATIONS REQUIRED:

• Microsoft: MCSE highly desirable
• AWS Certifications: Cloud Practitioner, PLUS Associate or Professional level Architect highly desirable

EXPERIENCE:

Minimum of 8 or more years of related experience with at least 1-2 years' experience in an AWS environment

KNOWLEDGE AND SKILLS:

Demonstrated knowledge of the following technical knowledge/skills are preferred, including from among the following: * Hardware: Dell Servers* OS: Windows 2016/2019/2022 * Microsoft AD/Azure AD * Microsoft O365 * Microsoft Exchange * Microsoft Defender * Microsoft ADFS * Mimecast * PowerShell Scripting * Microsoft Certificate Authority * Microsoft DHCP/DNS * Microsoft System Center * VDI Support * Automation * Privileged Access Management * VMware Environment Experience * AWS

• Strong customer service and communications skills
• Good judgment and analytical skills
• Strong follow-up and organizational skills

Equal Opportunity Employer/Disabled/Veterans