Position Purpose:

This role provides product technology and process-engineering assistance and supports the implementation of new products at Lindt USA. This person provides technological assistance, guidance and troubleshooting to the New Product Development and Manufacturing Process. This role works cross functional including but not limited to Production, Quality Assurance, Engineering and Marketing. This position is responsible to provide the factory with critical operating parameters for new and improved processes and formulas to ensure the products are manufactured complying with the L&S high quality standards and approved specifications.

Key Responsibilities

• Coordinate or support scale up activities to ensure a successful launch of new product or processes and handover from product development to production.
• Lead or conduct trials and first production runs for new products, processes and process improvements to validate feasibility and reproducibility.
• Monitor recipe adherence of new and existing products to ensure consistent quality, consistent costing and FDA regulation compliances.
• Assist Operation with troubleshooting for existing and new product processes.
• Work with Production, Marketing, Engineering, QA, D2C, Finance, as a technological resource.
• Ensure optimal quality, throughput and profitability through optimization of process parameters during product development and improvement projects. Apply statistical analysis and modeling during process improvements.
• Facilitate technological knowledge base of colleagues in own or other departments through training and education.

Documentation and Reporting

• Create and improve process documentation and policies to ensure consistent quality of the products produced at Lindt USA.
• Maintain precise and appropriate documentation to assure reproducibility of results and transparency to all involved parties.
• Apply scientific methodology, use of root cause and statistical analysis tools to support recommendations for sustainable process and product improvements.

Job Functions

• Work independently with a minimum of guidance to meet the company objectives.
• Collaborate with peers across Lindt global as well as outside organizations to develop and exploit viable new process opportunities and define best in class processes and technologies.
• Identify evolving technologies through publications, participation in professional organizations, attending trade shows, seminars and continuing technological education to support innovation at L&S USA.

• Assist R&D/ QA department with projects as assigned.