Classification: Non-exempt
Security clearance MRPT-Must be able to get a Public Trust 

Education/Experience Required:

• HS diploma or GED

• One (1) year of general office experience

• One (1) year of experience utilizing a variety of office software, specifically MS Word and MS Outlook

Qualifications:

• Good hand-eye coordination

• Ability to remain flexible and adapt under pressure in stressful situations and follow instructions and established procedures

• Capable of performing repetitive tasks while maintaining a high level of accuracy, such as lifting, standing, reaching, twisting, sealing envelopes, opening mail, stacking, moving/stacking boxes, un-stapling, paper-clipping, book printing, sorting, filing and reading

• Ability to multi-task while paying attention to detail and accuracy

• Ability to work in one place and traverse the office on a continuing basis

• Ability to provide basic customer service skills

Duties/Tasks:

The support Associate provides support to the government staff by performing various clerical and repetitive manual functions with high attention to detail and accuracy. Anticipated task include, but are not limited to, the following:

• Operate various equipment for high speed scanning, mail out, and metering mail.

• Generate mailing labels, ensure that mail labels match the applicant identification, fill and seal envelopes with correct passport and corresponding supporting documents.

• Box and archive files for storage purposes

• Receive and assemble third-party mail

• Follow a pre-set pattern for document sequencing

• Perform searching and filing functions, file and/or retrieve application packages from file cabinets

• Operate scanning equipment and biological hood HEPPA filter to open mail