Technical and General Support Operates in the Five 9 Agent Desktop Plus platform. Primarily works in the Personal skill set (English and/or Spanish) and in a secondary role assists with overflow of business calls Removes voice recording options from the Five9 Agent Desktop platform if a customer opts out Promptly and accurately responds to inquiries, concerns, and request

Provide accurate and complete response to high volume of incoming customer service inquiries Order Entry/Management new orders, return orders, sample orders, credits, debits Maintain backlog to reflect customer requirements, manage all expedite requests Handle customer complaints and/or elevate when necessary. Coordinate with various other departments to solve problems Ex

By gaining a deep understanding of who the agency is, and what they are trying to achieve both strategically and operationally, Advocates can align Motorola Solutions Software to the agency's outcomes. Onboarding Advocates grow and cultivate strong customer sentiment and references by developing trust over time and delivering consistent follow through. They will build rel

Credit Representative Job Locations US NH Londonderry ID 2024 5134 Category Accounting/Finance Type Full Time (FT) Overview Milton CAT is seeking an experienced Credit Representative responsible for the reconciliation of accounts, heavy telephone collections as well as field calls to customer accounts. This position requires a self motivated, energetic, detail minded indi

Provides friendly service to and maintains positive relationships with all internal and external Customers Works in a cooperative spirit to ensure the success of our Company Responsible for providing legendary Customer service to people desiring to travel, use cargo or baggage service by attending to their needs Handles any aspect of ticketing and check in by operating a

Under the supervision of the Nurse Director, performs a variety of technical and patient care functions that assist the nurses in daily activities. All functions performed in this position are an essential component of the hospital plan for patient care and reflect chronological age, developmental level and the specific needs of our patient population. ESSENTIAL FUNCTIONS

Under the supervision of the Medical Call Center Manager, the Medical Call Center Supervisor is responsible for supervising personnel, communicating regularly with staff, identifying opportunities to improve the patient experience, ensuring adequate staffing to meet operational needs, providing feedback, carrying out organizational and departmental policies and procedures

We are seeking a dedicated Customer Service Representative to join our team. In this position, you are responsible for performing all tasks and communication related to intake of patient information concerning the service of durable medical equipment and respiratory products and supplies with patients/clients, co workers, and referral sources as it relates to patient serv

IPG Photonics is revolutionizing the laser industry as the pioneering developer and leading producer of fiber lasers and amplifiers. Headquartered in Marlborough, MA, IPG has over 6,500 employees in more than 30 locations around the world. We aspire to work together with our employees and customers to apply light in ways that improve life. Our mission is to develop innova

Call and greet customers from a lobby queue system Processes all information, requests, documents, and money transactions Performs all assigned tasks as quickly and accurately as possible Handles customer settlements, escalations and disputes as needed Follows all established policies, procedures, and written/verbal instructions Ensures all assigned issues are updated and

We're looking for a Customer Service Representative. Be the important link between Safelite and our customers – where you’ll provide phone based support in a variety of processes such as claims processing or scheduling. This role delivers the critical first impression that sets the stage for an extraordinary experience. Find a Career. Gain a Family. Safeli

Coach is a global fashion house founded in New York in 1941. Inspired by the vision of Creative Director Stuart Vevers and the inclusive and courageous spirit of our hometown, we make beautiful things, crafted to last for you to be yourself in. Coach is part of the Tapestry portfolio a global house of brands committed to stretching what's possible. A member of the Tapestr

The primary function of a dispatcher is to direct and coordinate the ordering and delivery of materials to customers in the day to day operations. The Dispatcher adheres to and promotes corporate policies and manages the general use of equipment, trucks, delivery personnel and materials. This employee directs all activities that concern delivery, warehouse and facilities.

This position is responsible for interacting with customers to provide information in response to inquiries about services and handling/resolving complaints. Essential Functions Train, explain tasks, and assist in the solution of customer problems. Answer incoming phone calls, faxes, emails and respond to customer requests. Identify and assess customer's needs to achieve

Office Service Representative I Job Locations US NH Dover Requisition ID 2024 17212 # of Openings 1 Category (Portal Searching) Customer Service/Support Position Type (Portal Searching) Regular Full Time Overview Under general supervision, is responsible for all mail, packages and interoffice correspondence handling and dispatching for all classes of mail/packages. Respon